Application Specialist - 2154413
Talent Advocates
Full Time

Application Specialist - Financial Software

This position is hybrid-remote and will require onsite work at our north Austin, TX headquarters.

We are looking for dynamic, extraordinary people with a passion for providing outstanding service and financial solutions to our members and fellow employees. If you enjoy working in the service industry, offering problem-solving solutions while building relationships that create long-lasting connections, this may be the job for you!

At our company, we are committed to upholding our mission of providing our community with personalized service and unique value as their local banking alternative. We take pride in our work culture, exemplify our core values daily, and stand by the philosophy of People Helping People to continue to drive our vision of making a positive impact on our members and their financial goals.

What you will do:

The Application Specialist ensures efficient software operation so that end users can accomplish business tasks while maintaining data security and integrity for all applications. This includes receiving, prioritizing, documenting, and actively resolving escalated end-user help requests. You will be responsible for working with the business to design, develop, implement, integrate, configure, optimize, and support assigned applications. You will be further responsible for defining, documenting, and implementing best practices and standards for applications across the institution.

What we are looking for:

  • Ability to research, test, recommend, and install changes within financial software for Major/Minor products, Institution Variables, Business and System tables, transactions, and batch application run-time parameters (a subject matter expert for the software).
  • A working knowledge of the software's integration processing via various connections.
  • Fiserv DNA Configuration experience.
  • Oracle SQL knowledge is a plus.
  • Basic knowledge of standard IT practices and workflows.
  • Strong knowledge of application troubleshooting with industry-specific applications.
  • Excellent communication skills and proficiency in using common and complex software applications.
  • Ability to learn and understand business processes related to software application use, internal controls, security, and technology.
  • Ability to work in a fast-paced environment with high attention to detail.
  • Effective time management skills including the ability to prioritize responsibilities and organize work tasks.
  • Ownership of the customer experience through issue resolution.
  • Adaptable to a productive team environment where knowledge is shared, and feedback and coaching are welcomed.

Job Summary
Salary : 80k/year - 100k/year
Publish : 24 May, 2024
Type : Full Time
Level : Mid Level,
Location : Austin, TX
Deadline : 22 Jun, 2024
Applied : 4
Hired : 0


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